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Comparison

Harvey vs Intercom

Detailed side-by-side comparison to help you choose the right AI tool for your needs.

Feature
H
Harvey
Enterprise
I
Intercom
Paid
CategoryLegal ToolsCustomer Support
DescriptionAI built for legal professionalsAI-first customer service platform
Starting PriceContact sales$29/month
Verified
Key Features
  • Contract analysis
  • Legal research
  • Document drafting
  • Due diligence
  • Case law search
  • Fin AI Agent
  • AI Copilot
  • Messenger
  • Inbox
  • Product tours
Pros
  • Legal-specific training
  • Enterprise security
  • Major firm adoption
  • Best AI resolution
  • Great UX
  • Proactive support
Cons
  • Enterprise only
  • Requires firm commitment
  • Limited public pricing
  • Expensive at scale
  • Per-resolution pricing
  • Complex setup
Actions
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Which One Should You Choose?

Both Harvey and Intercom are excellent AI tools in their respective domains. Your choice depends on your specific needs:

  • Choose Harvey if you need ai built for legal professionals.
  • Choose Intercom if you need ai-first customer service platform.

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