Salesforce Einstein

Salesforce Einstein is the AI layer built into Salesforce, the world's leading CRM platform. It provides predictive analytics, intelligent recommendations, and automated insights across sales, service, and marketing. Features include Einstein Lead Scoring to prioritize prospects, Opportunity Insights to predict deal outcomes, Einstein Copilot for conversational AI assistance, and automated data capture. Einstein makes over 80 billion AI predictions daily. As part of Salesforce, Einstein works seamlessly with existing CRM data, workflows, and integrations, making AI accessible without separate implementations.